Returns

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  1. How do I return an item? If you are not 100% satisfied with your purchase from PolishedThreads.com, you can return your item(s) for a full refund within 30 days of purchase. (Returns must be unworn, in the state you received them, and in the original packaging.) In order to return an item, you must obtain a RETURN ...
  2. How long does it take for me to receive my refund? It may take 4-5 business days for your return to reach our Fullfilment Center. Once it is received and inspected (usually within 72 hours of receipt) your refund will be processed and automatically applied to your credit card or original method of payment within 2 days. Please note that ...
  3. How long do I have to return an item? All returns/exchanges must be received by our returns department within 30 days of receiving your order. (NOTE: Our manufacturers enforce a strict 30-day return policy with all garments. Therefore, we cannot issue any return authorization numbers if you attempt to return an item after the 30-day ...
  4. How does shipping charges work with exchanges or returns? If returning an item to our warehouse (whether it is a return or an exchange for another item), it is the customer's responsibility to pay the return shipping charges. Feel free to use whichever shipping method you prefer to send returned items back to us (see NOTE below). (NOTE: For shipping ...
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